Elvira felt worthless after losing the chess tournament, so she reached out to her friend Lexi to help, Lexi offered her empathy, concern, and positive words, which immediately put Elvira back in good spirits. Which strategy did Elvira use to repair her self-esteem?

When Gladys says, “I’m sorry, Pete. I take it back. Your new haircut isn’t really atrocious,” she seems to be forgetting that communication __________.

When we create a message without giving much thought to the person who is listening, we are engaging in __________.

A learned predisposition to respond to a person, object, or idea in a favorable or unfavorable way is __________.

Paola went on a blind date that was set up by Jodi. After the date, Jodi called Paola to ask how it went. Paola explained that, although the date was friendly, she was not interested in seeing him again since she didn’t think the relationship would last long. Paola’s reasoning can best be explained by __________.

While sitting at a coffee shop, you overhear somebody say, “I don’t understand why some people from Latin America kiss me on the cheek when they greet me. We don’t do that here in Ohio.” Which theory can help explain this statement?

Communication author Virginia Satir calls __________ “the largest single factor determining the kinds of relationships with others.”

Alyce assumes that her classmate, Ginny, does not wash her hair and skin regularly because she always looks oily. Alyce thinks it is gross that Ginny is so unclean, and further, assumes that she is unintelligent and unfriendly. What can be used to explain Alyce’s perception of Ginny?

Sarita goes to a restaurant with her friends after class. While dining, Sarita communicates with the server only to place an order, ask for more water, and request the bill. Which type of communication is she using with the server?

Communication as ___________ is the oldest and most simplistic of the models of human communication.