A patient of record returns to the office after being away f…

A patient of record returns to the office after being away for 25 months. The doctor is in the office but is too busy to see the patient. The patient complains that a temporary crown made during the last visit is loose and that she would like it recemented. She states she has not returned because she is waiting to have money to pay for the crown. As the hygienist in the office, you should