What’s missing from this perception check? “When you didn’t do the grocery shopping today like you usually do, I figured you weren’t feeling good or were mad at me.”​

Some people fail to communicate their emotions clearly because they understate or downplay them

Speaking is an active process; listening is a passive activity

To say that identity management is collaborative means that

How could you improve this perception-checking statement? “When you gave me an F on my essay, I figured you hated me. Right?”​

According to the text, you cannot avoid communicating

Social rules discourage too much expression of negative emotion, but there are really no social limits to expressing positive emotions

Generally speaking, people are more likely to share negative emotions rather than positive emotions

In a low-context language culture, you will notice

Feelings are often recognized by nonverbal changes, such as blushing, scrunching of the face, eyebrow flash, etc.