What is an existing business relationship that includes customers, prospects, partners, and competitors?

What is a form of predictive analytics for marketing campaigns that attempts to identify target markets or people who could be convinced to buy products?

Which of the following encompasses all organizational data, and its primary purpose is to support the performing of managerial analysis tasks?

What is a contact center or call center?

Which of the following is not a dirty data problem?

Among the sites that support disaster recovery, a ________ is a separate and fully equipped facility where the company can move immediately after a disaster and resume business.

What refers to a type of cable composed of four copper wires twisted around each other within a plastic sheath?

Which of the following represents sales force automation?

What maintains customer contact information and identifies prospective customers for future sales?

What stores, views, and analyzes geographic data, creating multidimensional charts or maps; for example, to monitor global warming by measuring the speed of glaciers melting in Canada, Greenland, and Antarctica?