4. The readings for class 3 explored the effect of expectati…
4. The readings for class 3 explored the effect of expectations on employees’ performance, as well as the effect of expectations on evaluations of employees’ performance. What is the psychological phenomenon by which positive expectations can improve actual performance in the workplace? What is the psychological phenomenon by which negative expectations can harm actual performance in the workplace? What is the psychological phenomenon by which expectations can influence evaluation of performance (either positively or negatively) without influencing actual performance?