The clothing company from Sweden,H&M, faced criticism regard…
The clothing company from Sweden,H&M, faced criticism regarding the factories in Cambodia that manufacture clothing for the company. The company did not agree to an interview with the show criticizing the company and did not hold meetings with government officials. H&M responded to the criticisms by speaking with the show’s reporter, as well as through their United Kingdom social media and their website. Public relations involves fostering communication and understanding to develop relationships and a strong reputation of the organization with their publics. H&M encountered the most issues with which of the following aspects of public relations with their response in this case?