Consider the following interview response and identify which…
Consider the following interview response and identify which element of the STAR method is missing. Tell us about a time you dealt with a difficult customer or client: “When I worked for Mooncoins Coffee, I had a customer come in who asked for 35 extra pumps of vanilla in her coffee. We had always allowed customers to add additional flavor pumps to their drinks free of charge and rarely had anyone ask for more than a few extra, but this was a new extreme. Ultimately, she left happy, and the staff and other customers still in line were able to laugh about it afterwards.”