Write 5 bullet points per video. (Label each section) 01.Dea…
Write 5 bullet points per video. (Label each section) 01.Dealing with Staff Disagreements (module 1) 02. MAD AT WORK (module 2) 03. Improving Staff Interactions -L.E.S.T. IS MORE (module 3) 04. SERVICE RECOVERY (module 4) Video Removed 05. Perfecting Communication Skills – Handling Mistakes (module 5) 06. Dealing with Client Complaints (module 6) 07. Say “No” with a “Yes” (Module 5)