Ariana works for an insurance company. She is highly qualifi…
Ariana works for an insurance company. She is highly qualified, has greater work experience, and has a strong personality when compared to her colleagues. Her colleagues often consult her when they need assistance. Some of them are so inspired by her that they tend to mirror the way she talks and behaves. In the context of the characteristics of groups, this scenario reflects Ariana’s __________ within the group.