The Long Route For years, delivery driver Sam chose routes b…
The Long Route For years, delivery driver Sam chose routes based only on distance. He believed the shortest route would always save time. After several delays caused by construction, school traffic, and frequent road closures, he began recording how long different routes actually took. He discovered that a slightly longer road was often faster because it was more predictable. Sam changed the way he planned his deliveries: instead of asking which route was shortest, he asked which route was most reliable at that time of day.