A company is selecting a logistics provider using the factor…
A company is selecting a logistics provider using the factor-rating method. The table below shows the scores for three providers (scale 1–10), with higher scores being better. The weights for each factor are listed in parentheses. Which provider should be chosen? Criteria Provider X Provider Y Provider Z Delivery reliability (30%) 6 7 7 Cost efficiency (20%) 7 4 6 Customer service (30%) 5 8 5 Technology integration (20%) 4 5 9