Ms. Hаnsоn, the dentаl hygienist, hаs prоvided care tо Tess Talkative for several years. At Ms. Talkative’s preventive appointment, the two exchange vacation stories and Ms. Hanson completes a debridement of Ms. Talkative’s teeth. Ms. Talkative’s oral condition was worse than usual, with increased bleeding and increased presence of calculus, as well as several 4 and 5 mm pocket depths around the molars. As Ms. Hanson begins to discuss the problem with Ms. Talkative, Ms. Talkative acknowledges that her oral health was not as good as it should have been, but states that her hospital visit last month made it difficult to brush her teeth, let alone floss. When questioned about her hospital stay, Ms. Talkative states that she had heart surgery as her physician had detected a heart defect that had never been diagnosed. Ms.Talkative also discloses she has been diagnosed with type 2 diabetes that is uncontrolled. Ms. Hanson did not ask about recent physicians’ visits or hospital stays. What term(s) best describe(s) Ms.Hanson's professional care provided to Ms. Talkative?