Ava is a carpenter who makes basic and custom furniture. She…
Ava is a carpenter who makes basic and custom furniture. She also has an apprentice, Andrew, who is learning to make a porch swing, one of the company’s standard basic products. Ava inspects Andrew’s porch swing (the final output) before it is sold to a customer. More specifically, she asks him to go back and make an adjustment to the base of the swing. Considering the systems process with types of control, Ava is using: