The ability of the sender to influence others to accept his or her point of view is (salesmanship, persuasion, unethical behavior)

A message conveys a positive or pleasant idea ( good news, neutral, passive, assertive) . 

writing (social media, academic, business, impersonal) is to be enjoyed by the reader – audience is well-education and the writer includes big words, longer sentences, and a formal tone

is the process of exchanging and interpreting information and meaning among individuals through a system of symbols, signs, and behaviors (communication, business writing, chronemics, language)

An example of communication is when someone withdraws from a conversation in order to avoid conflict (aggressive, passive aggressive, assertive, passive)

Having a means you have a preconceived notion about something that sways how you think about it ( bias, misunderstanding, euphemism, jargon ) . 

A smile, crossed arms, frown, or other gestures are forms of ( faulty assumptions, nonverbal communication, vocal kinesics ) . 

A media advertisement, annual report, speech, or website communication is a form of communication ( facilitative, public, interpersonal, group ) . 

Messages exchanged with individuals outside of your workplace organization are referred to as , as opposed to internal communication, which occurs within your organization

are barriers to communication (interferences, obstacles, misunderstandings, misinterpretations)