The network of relationships that individuals have throughout the organization is known as ________ capital.

Managing a knowledge-intensive workforce is very challenging. The best way for a firm to manage its workforce is to

The creation of knowledge assets is typically characterized by ________ upfront costs and ________ variable costs.

New knowledge involves the ________ interaction between ________ and ________ knowledge.

Intangible assets derived mostly from human capital are on the rise, according to the advisory firm, Ocean Tomo. A study of the Standard and Poors 500 index from 1975 to 2015 demonstrated a 17 percent increase in market value of intangible assets over this time period. Companies such as Stryker get 70 percent of their value from ________ assets.

Groupon offers online coupons for bargains at local shops and restaurants. Rivals are limiting its growth because its core capability is

A low-cost position permits buyers to exert power to drive prices ________ only to the level of the next most efficient ________.

Local line leaders have________ responsibility.

Medical monitoring through wearable devices has been approved by the U.S. Food and Drug Administration for offers from Apple. This is an important development of the ________ factor of the general environment?

As an example of the________ segment of the general environment, Data Analytics are being used by corporations to understand their customer purchasing patterns.