Sandy Fiero works as the chief knowledge officer for Bend Lumbar Company. She has been given the responsibility to create a product or service that will bring an added value to its customers to increase the company’s revenue. Sandy determines that the best value she can add is by creating a service that offers free next day shipping on any order over $50. Where in the value chain is Sandy adding value?

The chief privacy officer (CPO) is responsible for ensuring the ethical and legal use of information within an organization.

Which group of stakeholder’s primary interests include professional associations, ethical recycling, and increasing employment?

Your boss, Penny Dirks, has asked you to analyze the airline industry using Porter’s three generic strategies. Which of the following companies are using a focused strategy?

Your boss, Kerry Miller, has asked you to analyze the soft drink industry using Porter’s Five Forces Model. Which of the following represents a threat of a new entrant in the soft drink industry?

Which of the following analyzes a company’s business processes and is useful for determining how to create the greatest possible value for customers?

Descriptive analytics is the scientific process of transforming data into insight for making better decisions.

Prescriptive analytics use techniques that create models indicating the best decision to make or course of action to take.

A stakeholder is a person or group that has an interest or concern in an organization. Stakeholders drive business strategies, and depending on the stakeholder’s perspective, the business strategy can change.

Successful companies today operate cross-functionally, integrating the operations of all departments.