A manager often gets impatient with his team members, especially those who ask for more help. According the Understanding Bias Model, what can the manager do to show he is willing to engage and value all employees’ contributions?

On a marketing team, a 60 year old team member is often talked over. You believe this is because the team member is not part of the “target demographic” you are trying to reach. Which Courage to Identify tip should be used in this situation?

A manager needs to address a situation with an employee who has suddenly started coming in late each morning. The manager’s initial idea is to reprimand the employee, but soon realizes that finding out what is wrong first would be the better move. The manager asks the employee about the situation and realizes that the employee is dealing with some new hardships at home. The manager and the employee work together to find solutions. What is this an example of?

During a meeting you were attacked for something you said and then ignored for the rest of the meeting. Which Courage to Cope tip should be used in this situation?

What is one indicator of Belonging?

What is one characteristic of Feelings over Facts?

An American manager has a very international team but tends to only choose Americans to do certain projects. What kind of bias is this an example of?

Which is a component of the Identity Model?

You have recognized recently that the difficult work emotions that come up because of unconscious bias are affecting your ability to cope. One of your habits has been to bring your work life into your personal life by checking and responding to emails all evening because you do not want to be seen as unreliable. You have decided to change this bad habit. Which Courage to Cope tip is this an example of?

Which of the following structures can be classified as aromatic?