Brett is the manager of his unit. He has an unexpected detou…
Brett is the manager of his unit. He has an unexpected detour on his commute into the office, and he is running late to a client meeting. He calls Kevin, the assistant manager, and explains the situation. He asks Kevin to go to the client meeting on his behalf. Brett conveys his confidence in his abilities to facilitate the meeting. He talks with Kevin about the meeting, including the development of a plan, and reminds him of the meeting time and location. Kevin takes notes while Brett is talking about the meeting plan and details. Brett tells Kevin that he will stop by his office after the meeting to debrief on his conversation with the client. Which step in the delegation process did Brett miss?