CASE STUDY 3: You are the crisis management coordinator at a…
CASE STUDY 3: You are the crisis management coordinator at a state school for children who are deaf or hard of hearing. One day you receive a call from one of the classroom teachers that Joseph, a 14-year-old youth from a small rural community, is angry and is threatening to “break some heads” if the teacher doesn’t “back off.” The teacher is calling you for backup. As the senior staff on site, you oversee organizing the staff response. The teacher has already evacuated the other students from the classroom. As you arrive, so does Denise, a CYC practitioner from Joseph’s dorm who you believe has a strong, positive relationship with Joseph.