On a recent visit to the Plowstein Brain clinic we found that just 3 resources are required: an administrator, Mr. Red; a CA, Nurse White; and a Physician, Dr. Blue. From direct observation we find that each patient spends 0.3 hours with Administrator Red, 0.4 hours with Nurse White, and 0.15 hours with Dr. Blue. We have capacity cost rates of $45/hr for Red, $65/hr for White, and $300/hr for Blue. The clinic reports charges for each visit of $400 and the reimbursement for the visit is $200. If profit is predicted based on the capacity cost rates what is the profit for each visit?

The Conner Company uses a two-step process for making wooden boards with holes in them.  Step 1 is drilling and Step 2 is sanding. Drilling can be done using a hand drill that takes 2 minutes to load the bit and 2 minutes to drill each hole. If production of each unit involves drilling 14 holes, what is the maximum output of Step 1 using the manual drill if 1 setup is involved for each order of 1 board?

A claims adjuster employs 6 clerks for evaluating insurance claims. There are three steps in the process, and these steps take 1 hrs, 2 hrs, and 4 hrs respectively. The adjuster’s office works 8 hours a day. Starting from A, which is the first correct answer shown below assuming each clerk is assigned to one type of task for the day?

Which of the following are among Maister’s 8 principles that organizations can use to influence customers’ satisfaction with waiting times? (Hint: Recall the article: Prescription for the Waiting-in-Line Blues)

A corporation issues securities for $200,000 consisting of common shares and preferred shares. The fair values of the securities are: common shares $160,000 and preferred shares $40,000. How much of the proceeds should be allocated to preferred shares?

A corporation declares $60,000 in dividends. The company has 3,000 preferred shares with a $4 dividend per share and 20,000 common shares outstanding. The preferred shares are non-cumulative. How much of the dividend is paid to common shareholders?

A company declares a 2-for-1 stock split. Which statement best describes the effect of this transaction?

A subscriber purchases 200 shares at $25 per share and pays $10 per share upfront. The subscriber later defaults and the payment is forfeited. What amount should be credited to Contributed Surplus?

A corporation declares a cash dividend of $0.90 per share when 450,000 shares are outstanding. What is the total dividend declared?

A rigid tank contains 10 kg of carbon monoxide, and 40 kg of an unknown gas. When it is at 300K, the mixture heat capacity is measured as cp = 0.625 kJ/kg·K. (a) What is the identify of the unknown gas? It is one of those listed on Table A-2a. (b) What is the mole fraction of the unknown gas? (c) What is the mixture gas constant Rm in units of kJ/kg·K? (d) Using Amagat’s law and the Compressibility* equation of state, find the the volume of the tank at 200K and 10 MPa in m3. (e) Using Dalton’s law and the Compressibility* equation of state, find the the volume of the tank at 200K and 10 MPa in m3. * Enter your answer to part (e) in the box below