This Formative will require you to write two formal emails….

This Formative will require you to write two formal emails. Each email should be between 100 and 120 words. You will have 60 minutes to complete both writings. You will be graded on email format (sender, recipient, date and subject), organization of ideas, use of language (vocabulary and grammar), and mechanics.  Please, choose ONE of the two sets below, A or B.  Set A  Write an email to the manager of Cineplex Movie Theatre to complain about a negative experience you had during a movie. In this email, specify what happened and how it affected your movie experience. Politely suggest what can be done to prevent similar problems in the future.  Write an email to the project coordinator at NAIT to inquire about the Volunteer Project for ESL students. Politely express your enthusiasm for gaining experience through this opportunity and ask about important details.  Set B  You have a large garbage cart from City of Edmonton, but your household does not produce much garbage. You want to change to a smaller 120L cart. Write a formal email to request information about the process and costs for exchanging the cart.  Last week, you ordered a pair of running shoes from an online store called Footlocker. When the package arrived, you discovered two problems: The shoes were the wrong size, and one shoe was slightly damaged. You tried calling customer service, but no one answered. Now, you want to write a formal email of complaint to Footlocker customer service department.   
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