Monica is writing her first safety-inspection report. To sound businesslike and professional, Monica should include expressions such as the affected party, the undersigned, and the writer.

Effective storytelling is key to responding effectively to behavioral interview questions.  

Digital communication (such as e-mail or social media) has much opportunity for distraction and breakdown. 

North Americans value straightforwardness and are suspicious of evasiveness. These traits identify the cultural dimension of _______.

On the day of your interview, you should arrive at least 30 minutes prior to the scheduled appointment. 

Prior to the Darling case, hospitals were protected from liability by ______.

Employees in today’s workforce must be prepared to write using a variety of media.  

Digital communication (such as e-mail or social media) has much opportunity for distraction and breakdown. 

One of the most important questions you can ask yourself as you begin to compose a message is What do I hope to achieve?

From the standpoint of a risk manager, a(an) ______is an undesirable clinical outcome not caused by an underlying disease.