______________ is the behavior to build or maintain friendly, reciprocal, and warm relationships or networks of contacts with people.

John is the director at an accountancy department, to make sure the employees could easily access the complicated formulas they need to use at work, John printed out a large sheet of formulas and put it at an obvious place on the wall. This printout refers to which kind of knowledge?

Very high costs to purchases required machinery to perform a particular type of business would be an example of a barrier to entry for a firm.

_____ are broad, long-term accomplishments and organization hopes to attain while _____ are specific short-term statements explaining how to achieve the organization’s goals.

Today, marketing is focused entirely on helping the seller sell rather than helping the buyer buy.

________ refers to automatic responses to others’ emotions.

Sarah introduces her boss, LaMarcus, as someone she respects. What type of social relation is she utilizing to introduce him?

Competence is…

Prudence has high external self-awareness while her internal self-awareness is very low. She fits into which self-awareness archetype outlined by Dr. Tasha Eurich?

External self-awareness is understanding how other people view us.