Effective communicators encourage feedback to help them know that their messages have been understood.  

Most of the workplace messages that you write will likely deal with routine matters that require straightforward answers using the indirect method.

Marketers often use blogging as a platform to get their messages to spread rapidly online, also known as _______.

Research is key to helping a writer shape a business message.  

Research is key to helping a writer shape a business message.  

Ethnocentrism can be found in all cultures.

Redundant words or phrases convey a meaning more than once.

Instead would be an effective transition to show contradiction.

Communication is defined as “the transmission of information and meaning from a sender to a receiver.” The crucial element of this definition is _______.

Because of today’s communication technology, employees in today’s workforce can expect to write fewer messages.