Nina works at a food and beverage company, and she is primar…

Nina works at a food and beverage company, and she is primarily responsible for implementing the president’s strategy by developing short-term operating plans. In addition to meeting biweekly with the president, she supervises nine first-line employees and meets with them on a weekly basis. Nina is a:

Lila, one of the interns, wears business professional attire…

Lila, one of the interns, wears business professional attire to the office for the first week of her internship. She notices that the full-time employees and the five interns all wear business casual attire. Though she has never been told she has to dress in a certain way, she feels as though she can now wear business casual attire, since everyone else wears that attire. Lila made this decision based on the ___________ of her coworkers.

A company moved its corporate headquarters from City A to Ci…

A company moved its corporate headquarters from City A to City B. After getting settled, the CEO of the company scheduled a meeting with the mayor, who serves as the Executive Officer of City B. The CEO of the company wants to be able to work well with the local government and other important stakeholder groups. Considering the three skills of effective managers, the CEO’s efforts to meet with the mayor reflects their technical skills.

Olivia is the manager at the adidas Outlet Store, opening ne…

Olivia is the manager at the adidas Outlet Store, opening next week. Before the store opens, she is spending time building a positive rapport with her employees. Additionally, she is communicating the objectives for the new store to her employees and motivating them to achieve those objectives. Considering the four management functions, Olivia’s focus on encouraging her employees to work towards the objectives suggests that she is:

Nouran, Jack, Colin, and Ryan are working together on a clas…

Nouran, Jack, Colin, and Ryan are working together on a class project. Jack is the group leader, and he assigns each member a set of responsibilities based on their competencies and the work that needs to be completed. More specifically, Jack asks Colin to input a series of formulas into Excel, so that it will generate a set of visuals for the group’s written report. Jack likely asks Colin to set up the Excel sheet due to his:

Ella is a manager at an ice cream store near a large sports…

Ella is a manager at an ice cream store near a large sports stadium, where customers typically wait in long lines to order an ice cream cone – before or after a game. She wants to improve customer satisfaction and sales. So, in preparation for the upcoming sports season, she adjusts in-store practices to reduce customer wait time. Considering the three management role categories and Ella’s efforts to reduce waiting lines in the store, she is playing the decisional role.