The causes of motivational problems often fall into three categories: (1) inadequate definition of the desired performance, (2) impediments to employee performance, and (3) ____.

The Human Relations School ascertains that in order to improve productivity, management must ____.

One of the best ways to motivate physicians include ____.

____ is a negotiation tactic which involves trading off on issues that are of different value to each party.

____ can be useful in collecting information about beliefs and attitudes as long as they are anonymous and there is assurance the results will be acted on.

AIDET is an acronym that stands for ____.

Three major sources of power within an organization are ____.

____ is the tendency for interventions to be delayed, diluted, or defeated by the response of the system to the intervention itself.

After simplicity, the second most important quality of one’s message is ____.

A hallmark of increasing ____ is the increasing openness of national borders to flows of goods and services, financial and human capital, information, and expertise.