As Lindy’s boss has observed that Lindy has exerted a great…

As Lindy’s boss has observed that Lindy has exerted a great deal of effort and persistence in trying to achieve her goals. However, due to factors beyond Lindy’s control, Lindy was unable to complete the majority of her work-related goals. Knowing this background information, her boss decides to give Lindy a higher performance appraisal rating than she technically deserves because Lindy is trying so hard. This scenario represents the _________ of performance appraisal.