Anthony is a new employee at a technology firm. He produces great ideas, as he is eager to contribute to his new organization. His manager encourages him and says they are supportive of his ideas, as well. Unfortunately, though, his manager fails to implement any of his ideas. This scenario illustrates the point that ______ is needed, but it is useless if it is not implemented.

Dillon manages a tax preparation firm. He has served as the manager for the last eight years and oversees a new team of tax professionals each tax season, January to April. Starting each fall, he must hire seven tax professionals for the next season. Dillon’s problem can be classified as a nonprogrammed decision.

In buying a house, a “must” criterion could be a price of under $350,000.

According to your reading, what is a major cause for why decisions get made, but they do not get implemented?

Considering the relationship between creativity and innovation, the “thinking outside the box” phenomenon refers to:

Considering the creative process, the “Aha, now I get it!” phenomenon refers to the evaluation stage.

Kushagra’s student organization, consisting of a few first-year students and mostly, third- and fourth-year students, is trying to determine where to hold its next restaurant fundraiser (i.e., a percentage of the proceeds raised from the meal are donated back to the cause that hosted the meal). After generating and evaluating alternatives, the options are Restaurant A, Restaurant B, Restaurant C, and Restaurant D. This list of options includes a couple of places where three of the fourth-year students are employed on a part-time basis. What group decision-making technique could Kushagra’s team use to take a secret vote and decide on the restaurant fundraiser?

Maximizers prefer to quickly choose the option that fills the minimum requirement.

It is not necessary to follow all the steps of the decision-making model outlined in Chapter 4, with a programmed decision.

A manager who uses a reflexive decision-making style tends to be decisive, meaning they do not procrastinate in making decisions.