Amrit is researching the financial impact of a job-sharing benefit for employees. Talking with his boss about the possible effects of offering this benefit to employees is an effective method of formal research.

 Our culture molds the way we think, behave, and communicate.

Although most business writing should be in the active voice, passive voice is useful to _______.

Juan Jose’s supervisor has noticed that Juan Jose works effectively in teams, has excellent presentation skills, and has strong initiative at resolving problems when they arise. These qualities that Juan Jose’s supervisor appreciates in Juan Jose as an employee are his _______.

A paragraph is unified when it develops at least three ideas.

Nonverbal communication includes _______.

Place any details explaining your request for information in the body of your request message.

Careful writers avoid labeling main ideas because they know that readers prefer to identify main ideas for themselves.

During Maram’s interview, the interviewer was interested in learning more about Maram’s background and extended the interview an extra 15 minutes. This is an example of what type of non-verbal communication? 

During the second phase of the writing process, you conduct research, _______.