A ___________ statement helps define the client’s core challenge or opportunity to guide the consulting engagement.

Psychological contract violations can lead to employee dissatisfaction and turnover.

A successful project closeout should always include a final ___________ to review lessons learned, what worked well, and what could be improved.

Which of the following is NOT one of Porter’s Generic Strategies?

Henri Fayol’s management principles introduced the importance of employee empowerment and decentralized decision-making as essential cultural values in organizations.

In Porter’s Generic Strategies, a firm that competes by offering low prices industry-wide is pursuing a ___________ Leadership strategy.

On your project teams, the SMEs were advised to focus only on their recommendations, leaving client relationship management to the client engagement partner as this is their primary responsibility. 

Slides overloaded with text increase retention because they reinforce the speaker’s words.

The consulting practice of testing early-stage ideas, prototypes, or recommendations quickly with stakeholders to learn and adjust is called ___________ testing.

__________ conflict refers to disagreements about the way the work should be performed (tasks or activities).