​In the early stages of systems analysis, interviews usually focus on specific topics, but as the fact-finding process continues, the interviews are more general.

​In a Program Evaluation Review Technique (PERT)/Critical Path Method (CPM) chart, each rectangular box, called a task box, has five sections that contain important information about a task.

As users rely more heavily on information systems to perform their jobs, they are likely to request even more IT services and support.​

​The main objective of all rapid application development (RAD) approaches is to extend development time and expense by excluding users from every phase of systems development.

​A single site visit usually gives true pictures, so it is unnecessary to visit more than one installation.

​IT professionals recognize that successful systems must be user-oriented, and users need to be involved, formally or informally, at every stage of system development.

In a preliminary investigation report, the _____ section contains a brief description of the system, the name of the person or group performing the investigation, and the name of the person or group who initiated the investigation.​

​Personal observation allows a systems analyst to verify statements made in interviews and determine whether procedures really operate as they are described.

​Compared with traditional methods, the entire rapid application development (RAD) process is expanded and, as a result, the new system is built, delivered, and placed in operation much later.

Network administration includes hardware and software maintenance, support, and security.​