Given a problem to solve, beginners tend to jump right into…

Given a problem to solve, beginners tend to jump right into proposing solutions, while experts tend to spend time thinking about the underlying causes of the problem, and interpreting it from different perspectives. Which step in the IDEAL model are the beginners neglecting?

Given a problem to solve, beginners tend to jump right into…

Given a problem to solve, beginners tend to jump right into proposing solutions, while experts tend to spend time thinking about the underlying causes of the problem, and interpreting it from different perspectives. Which step in the IDEAL model are the beginners neglecting?