The term experiencing the company’s system means what customers encounter of any aspect of a company when they contact the company to do business

Using the “You Attitude” when communicating with customers is:

You work as a mass merchadiser.  After parking in the large parking lot, you could take one of the shopping carts back into the building and put it in the car pick-up area, but you don’t.  This is not an example of pro-profit employee.

Using the “You Attitude” when communicating with customers is:

Which of the following would not improve your reliability?

It is ok to provide a prospective employer with personal information about a customer if the employer states he/she has a release.

Ethical values are the same for everyone.

Changes in the motivation to give good customer service occured when high tech products proliferated.

Which of these is most susceptible to damage from permanent magnets?

Changes in the motivation to give good customer service occured when high tech products proliferated.