Tech support is expensive for a company. If a company claims…

Tech support is expensive for a company. If a company claims to have technical support for the products it sells, but then knowingly hires fewer help desk workers than it needs, it is shifting these costs to the purchaser of its products and is defrauding the customer. 

Tech support is expensive for a company. If a company claims…

Tech support is expensive for a company. If a company claims to have technical support for the products it sells, but then knowingly hires fewer help desk workers than it needs, it is shifting these costs to the purchaser of its products and is defrauding the customer.