Astrid ordered her steak cooked medium-well at her favorite restaurant. When the server returned with her steak, Astrid cut into it, saw that it was red in the center, and said to the server, “OK, what part of ‘medium-well’ didn’t you understand? I want you to take this back and cook it so it’s edible. This is ridiculous!” Which term best describes Astrid’s communication behavior?

Rob met Flannery in an online chat group for race car enthusiasts. Based on briefly looking over Flannery’s online profile, Rob decided that he is a typical show off, know-it-all race car owner. This tendency to stereotype someone based on the few cues online interactions provide is known as __________.

When Felicity when tells her employee “I feel disrespected when work I ask you to do is not a priority for you,” which key behavior of asserting herself does she exhibit?

__________ is a set of words that has a particular meaning to a person, group, or culture.

Dionne believes she is an aggressive communicator and asks you to help her become more assertive. Which suggestion would be best to offer her?

Alexi is from the Netherlands and has made every attempt to “fit in” with her new American friends. While they may not be consciously aware of it, those friends have also been trying to adapt to Alexi’s communication behaviors. This example demonstrates __________.

What seeks to explain how societies are bound or linked together through their use of symbols?

Your friend approaches you and says, “Try your best not to picture a fat panda bear.” This, of course, causes you to imagine a fat panda bear. Which power of words does this demonstrate?

When we are __________, our brains are storing important information for us to access later.

The theory that suggests that all people adapt their behavior to others to some extent is __________.