Which of the following is an example of an instrumental value?   A.  Salvation   B.  Prosperity   C.  Sense of accomplishment   D.  Compassion

Which of the following activities would be classified as important but not urgent in the time management matrix? 

Ron’s goal is to run in the local marathon next year, even though he usually only jogs briefly around his neighborhood. His first attempt to run 10 miles was a failure as he was only able to complete five miles. Which of the following key behaviors for effective goal setting is Ron lacking?   A.  Being positive   B.  Taking full responsibility   C.  Starting small   D.  Persevering

Rhonda’s voice was unsteady while she presented her ideas for a new advertising campaign during a team meeting. This made her teammates wonder if she was uncertain or nervous. The nonverbal communication component seen in Rhonda’s speech falls under the category of _____. 

Which of the following makes us overestimate internal factors for successes and blame external factors for failures?   A.  Stereotyping tendency   B.  Fundamental attribution error   C.  Self-serving bias   D.  Protectionism

_____ is defined as the ability to cope with changing conditions and unexpected negative events.   A.  Eustress   B.  Time famine   C.  Good fear   D.  Stress tolerance

_____ is referred to as forming an opinion about how we would like an event to unfold, a situation to develop, or a person to act, think, or feel.   A.  Stereotyping   B.  Expectation   C.  Projection   D.  Ethnocentrism

Which of the following is considered an external factor of stress?   A.  Emotional state   B.  Inefficient work environment   C.  Perspective on life   D.  Attitudes to failure

Which of the following statements is true of gender-based differences in communication styles?   A.  Women are perceived to be very clear when giving instructions.   B.  Men use communication to assert their status and request action.   C.  Men tend to be indirect, vague, and apologetic when they speak.   D.  Women tend to use direct, succinct language.

Margaret has joined as a trainee in an insurance firm and works with the data analytics team. Though good at her work, she lacks mathematical skills and is not well-versed with computers. In setting her goals during a performance review meeting with her manager, she states, “I need to improve my miserable computer skills and my limited ability in Math.” Which of the following key behaviors for effective goal setting is Margaret lacking?   A.  Being realistic   B.  Being positive   C.  Taking full responsibility   D.  Starting small