Company XXX measures customers’ willingness to recommend its…
Company XXX measures customers’ willingness to recommend its product on a scale of 0 to 100. The Willingness to Recommend scores follow a normal distribution with a mean of 65 and a standard deviation of 5. What is the probability that a randomly selected customer will have a Willingness to Recommend score between 60 and 73? Use the Z-score table provided to calculate the probability. Answer Format: Enter the probability as a percentage with two decimal places (e.g., 12.45%). Canvas will not recognize your answer if you do not follow this format.