Customer satisfaction has been found to drop off dramaticall…
Customer satisfaction has been found to drop off dramatically when customers have to wait more than 2.5 minutes in a check-out lane at the grocery store. A random sample of 64 customers’ wait time yielded a mean time of 2.96 minutes. The standard deviation of the sample was 1.04 minutes. Using alpha = 0.05, we want to test whether the average wait time is significantly greater than 2.5 minutes. What are the correct Hypotheses and the correct test statistic?