Imagine that you are consulting for a service company that i…
Imagine that you are consulting for a service company that is trying to implement Lean/TPS methodology. Drawing from what you learned in the Virginia Mason and Oberoi Hotel cases and in the “Lean Knowledge Work” and “Art vs. Science” articles, please briefly describe one “key to success” for implementing Lean/TPS in a service company that you would give to your client. Also, provide one example of this advice being followed either at Virginia Mason or Oberoi. (No more than 8 sentences.)