In 1982, Johnson & Johnson faced a crisis when seven people…
In 1982, Johnson & Johnson faced a crisis when seven people died after taking Tylenol capsules laced with potassium cyanide in the Chicago area. The company responded by issuing a nationwide recall of approximately 31 million bottles of Tylenol that was valued around $100 million (about $325 million today), despite the deaths occuring only in one region of the country. Analyze this decision through two different ethical lenses.