In the BSI Case Study entitled “BSI: Teradata Case of the Mi…
In the BSI Case Study entitled “BSI: Teradata Case of the Misconnecting Passengers”, AirLondon, a British Airline Company, was having a problem at their Frankfurt Hub where they needed BSI’s help in re-booking 2 passengers out of four passengers on a flight from Frankfort to London. How did BSI help AirLondon remedy this problem? What dashboard information did BSI add in real-time that proved useful in assisting the AirLondon’s receptionists and staff make better passenger rebooking decisions? In what way did BSI’s solution to this issue bring those four passengers into the rebooking decision process?