Jordan, a junior technician, ordered hardware for facial rec…
Jordan, a junior technician, ordered hardware for facial recognition capabilities on every computer at work. Before the hardware was delivered, he was removed from the project to help upgrade the operating system on every computer. After a few months, he was finally able to get back to the facial recognition project. He installs the webcam, the adapter card, and the drivers that were included in the optical media. Issues are evident so he checks the Device Manager and does not see any issues. When Jordan asks a senior technician for help, the senior technician asks him one question. What did the senior technician ask Jordan?