Megan is annoyed because she can’t seem to make any progress…
Megan is annoyed because she can’t seem to make any progress on a project she has been working on at work for the last three months. Every change she wants to make has to be cleared by her manager and then her manager’s manager. She has to follow a strict protocol for getting things done which means that she is not able to talk directly to her manager’s manager or to make any changes until both managers have decided it is okay. Based on this evidence, Megan’s organization most clearly has which two characteristics of structure?