Olivia is the manager at the adidas Outlet Store, opening ne…
Olivia is the manager at the adidas Outlet Store, opening next week. Before the store opens, she is spending time building a positive rapport with her employees. Additionally, she is communicating the objectives for the new store to her employees and motivating them to achieve those objectives. Considering the four management functions, Olivia’s focus on encouraging her employees to work towards the objectives suggests that she is: