Part 1 of 2 parts For the last 30 days, a hotel kitchen mana…
Part 1 of 2 parts For the last 30 days, a hotel kitchen manager tracked the number of defects in breakfast deliveries and needs to estimate process capability. Twenty (20) breakfast orders were inspected each day for 5 specific defects: on-time delivery, coffee drink (including tea), main selection, side dish, and bread. For the breakfast orders that were inspected, 37 orders were found to have a total of 73 defects. (Round estimates to a whole number) Estimate DPMO.