QUESTION 3: (BUSINESS OPERATIONS) Answer the following q…
QUESTION 3: (BUSINESS OPERATIONS) Answer the following questions thoroughly, please number according to numbers in the question paper and write point by point. 3.1 Read the case study below and answer the questions that follow: KL ENGINE MANUFACTURERS (KLMV) Johan was recently appointed to the production department. According to business policy, Johan must go through an induction program of two weeks before he can be placed. Name FOUR aspects that can be included in an induction program. (4) 3.2 Explain screening as part of the selection procedure. (8) 3.3 Give reasonable reasons for terminating an employment contract. (6) 3.4 Read the scenario below and answer the questions that follow: MANDY SHOE FACTORY (MSF) Mandy Shoe Factory bought raw materials from Simba Suppliers that did not deliver on time. This caused delays in the manufacturing process. MSF is concerned about their productivity levels. 3.4.1 Identify TWO business functions that are directly affected by the challenges in the scenario above. Advise MSF on the quality indicators for EACH business function identified. Copy the table in your ANSWER BLOCK to answer your question. BUSINESS FUNCTIONS: QUALITY INDICATORS: (2×4) 3.4.2 Explain the differences between quality control and quality assurance.Make use of the following table to answer the question. Quality control Quality assurance (8) 3.4.3 Advise businesses on the role of quality circles in improving the quality of their products and services. (6) TOTAL QUESTION 3 OR