QUESTION 4: MISCELLANEOUS TOPICS Answer the following qu…
QUESTION 4: MISCELLANEOUS TOPICS Answer the following questions thoroughly, please number according to numbers in the question paper and write point by point. 4.1 Discuss the recruitment procedure, other than the components of a job analysis. (6) 4.2 Discuss the legal requirements of an employment contract. (6) 4.3 Explain what placement for the business entails. (4) 4.4 Identify the consumer law applicable to EACH of the following policies of Zonke Winkels. 4.4.1 Customers will be refunded for faulty products. (2) 4.4.2 Customers get the option to stop unwanted direct marketing. (2) 4.4.3 Zonke Stores will not publish false statements about their products and services. (2) 4.4.4 Zonke Stores will honor credit certificates and prepaid services. (2) 4.5 Discuss the steps to evaluate a strategy (8) 4.6 Differentiate between quality performance and quality management. Copy the table below to answer your question. QUALITY PERFORMANCE: QUALITY MANAGEMENT: (8) TOTAL QUESTION 4 TOTAL SECTION B