Three Printing specialists work at a local Print Center . Al…
Three Printing specialists work at a local Print Center . All customers go through reception (2 minutes), followed by file-upload (4 minutes), followed by printing (10 minutes), followed by binding (5 minutes) and finally billing (1 minute) . A fourth employee, the receptionist, receives customers, after which one of the three specialists takes the customer’s order through the rest of the process (file upload, printing, binding, billing). It is recommended you use the table below in your calculation (you do not have to turn it in). Unit Load (minutes/customer) Capacity (customers/minutes) Resource Pool Size (employees) Pool Capacity (Customers/minute) Pool Capacity (Customers/hour) Receptionist Specialist What is the number of customers that can be serviced per hour by the business?