[U1Q] A recreational center has reported an increasing numbe…
A recreational center has reported an increasing number of injuries at the pool due to safety procedures not being adhered to. Workers at the center are asked to collect data on one another’s behavior related to following pool-safety procedures. The workers are then provided with feedback regarding their behavior. A reward system is put in place to reinforce following pool-safety procedures. Which of the following is the best example of the area of focus used in this scenario?