We are working with a hospital to help train employees on th…
We are working with a hospital to help train employees on the new patient registration software and triage process to help reduce wait time and have urgent issues treated faster. We are doing this training because we realize the employees are not all aware of some of the proprietary software. They need to be trained on it to best serve the patient, which is one of the company’s objectives to have a 95% or higher patient satisfaction rating. Which of the 3’Ms would this fall under?