A parent accompanying her child to an appointment in the onc…
A parent accompanying her child to an appointment in the oncology clinic becomes distraught when she is informed about her child’s condition. The physician asks the nurse to assist with providing support. The parent is crying uncontrollably and her hands are shaking. Even though multiple staff are talking to her, she does not seem to hear what any of them are saying, and is unable to answer any questions. Based on the nurse’s assessment of the parent’s stage of anxiety, the action which would be most supportive is: